| "(...) We have prepared this working paper to address a sizeable knowledge gap – to assess the impact of emerging technologies on five key manufacturing and services sectors in the ASEAN region. The sectors were chosen because they are significant contributors to growth and employment in the region. In manufacturing, we look at: (1) automotive and auto parts, (2) electrical and electronics, and (3) textile, clothing and footwear. In services, we review: (4) business process outsourcing, and (5) retail. Throughout the report, major technological trends permeating and transforming each sector are identified and the implications for enterprises and the workforce over a ten-year time period are analysed. While globally, innovative technologies are being adapted for workplaces at accelerated Speeds and for much wider applications, trends in ASEAN are mixed. While some sectors in ASEAN are capitalizing on modern technology, placing them at their very core to enhance their operations, others have been laggards, continuing to heavily rely on the region’s vast pool of manual labour. This study highlights the benefits and opportunities of embracing technology as evidenced by deep sectoral analyses. At the same time, we also address specific labour market concerns and challenges relating to encroaching technologies. (...)" |
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International Labour Office