|"(…) The ubiquity of digital technologies and internet access have been instrumental in transforming how people interact and work, and how companies operate and compete. However, not everyone has access to this connected world – there is still a very high percentage of people who are offline. In 2018, over half of the world’s population was finally using the internet.
However, around 3.7 billion people remained offline. The situation for these sizeable offline populations is becoming more difficult as jobs increasingly require digital skills and public services move online. While a lot of the attention paid to digital inequality focuses on developing countries, around 13% of the population in developed countries remains offline. To better understand this situation, and to explore the factors that keep people offline, we launched an integrated global
research study in five developed countries (France, Germany, Sweden, the United Kingdom, and the United States), and one developing country (India). (…)"|